Technician didn't came after having an appointment

Prateek
Visiteur

I have recently got the Fibre connection with SFR, technician came to install and didn't fixed the wire at walls properly. Even after complaining SFR 3 times it is not fied yet.

Even the appointment I received, the technician didn't showed up.

 

Could you please let me know whom to contact to get this done.

 

Regards

Prateek *******

 

Edit CM : Pour votre sécurité, merci de ne pas divulguer vos informations personnelles (nom de famille, adresse exacte, numéro de téléphone, adresse mail, référence de contrat...).

1 RÉPONSE 1
utilisateur_supprimé
Non applicable

Hello @Prateek ,

 

I'm very sorry to learn what happened.

For your information, there is no advisor from the customer service on the SFR's Forum.

Thereby, I advise you to join the customer service through the SFR's Messenger on Facebook and through Twitter.

 

I wish you a nice day.

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