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Additional charge unkown numbers
04/03/2020 07h20
I have the same problem and tried calling to customer service 1023 and 1026 (english speaking one), but still no help.
Since last 6 months, i m receiving additional charge for some unknown numbers, even though i have terminated my mobile contract with SFR.
Edit CM : Vous avez posté dans un autre fil de discussion, pour plus de visibilité, je vous ai créé un sujet ici. Vous recevrez bientôt une réponse de la Communauté.
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05/03/2020 11h38
Hi @utilisateur_supprimé and welcome to the Forum,
Here at the Forum, we do not have any acess to your personal files since we are not the customer service. Unfortunately regarding your query, the only way to get to know in details what has been done with your line is to reach the Customer Service. In that sense, I would advise you to be helped by a french speaker because we do not have a customer service in english at SFR.
Please let me know when the situation is solved, in the meantime I wish you a nice day.