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No Internet Connection Available (Eng)
04/07/2019 15h30
My internet has not been working for 2 weeks. It started off with intermittent wifi, then it completely stopped working.
Steps I have done:
- Off/on device
- Reset modem
- went to 192.168.1.1
- tested modem - it is working
- went to check wifi congestion and tried on the channel that has lowest no (Configuration under Wifi Tab)
All did not work.
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Hi @utilisateur_supprimé ,
Welcome to the SFR Forum !
Indeed, I think it is either a problem with your SFR line, or the socket that allows you to have / get internet is defective.
In your case, I will try to contact SFR customer service by message (not by phone, he doesn't speak English, I think), but on Facebook or Twitter.
To translate your messages from English to correct French, you can use : https://www.deepl.com/translator
Cheers,
Bryx