- Marquer comme nouveau
- Ajouter aux favoris
- S'abonner à ce post
- S'abonner au fil RSS de ce post
- Imprimer
- Signaler
Issues about account in debt being cancelled
15/04/2019 12h45
Has anyone met this kind of issues before? Or is here any customer services know this issues can help?
Thanks for your help in advance!
- Marquer comme nouveau
- Ajouter aux favoris
- S'abonner à ce post
- S'abonner au fil RSS de ce post
- Imprimer
- Signaler
Hi @utilisateur_supprimé,
There are no customer service members on the Forum SFR. Only users of its services and subscribers. We don't have access to customers files and payment history. So, in order to clarify your unknowingly used overseas phone service issues, we advice you to contact customer service. You can use social network (Facebook or Twitter) or the chat only used by mobile customers.
Do not hesitate to give us a feedback about your situation.
Have a nice day.
- Marquer comme nouveau
- Ajouter aux favoris
- S'abonner à ce post
- S'abonner au fil RSS de ce post
- Imprimer
- Signaler
18/04/2019 06h53
- Marquer comme nouveau
- Ajouter aux favoris
- S'abonner à ce post
- S'abonner au fil RSS de ce post
- Imprimer
- Signaler
Hi @utilisateur_supprimé,
if it's about an account RED, you can use the Forum RED to ask for your issues (this is the link for the right category of the Forum about bill, you can post your message). RED is also on social networks (Facebook and Twitter), you can tchat with customers service members by private message.
Have a nice day.